The Support.exe utility is launched using the Start menu, which is intended for launching user programs in Windows. Go to Start → All Programs → Axxon Next → Utilities → Support Tool.
Note
The Support.exe utility is located in the folder <Axxon Next installation directory>\AxxonNext\Support
Note
The Support.exe utility requires administrator rights to run.
The Support.exe utility dialog box will then be displayed.
To close the Support.exe utility, click the Cancel button or 
.