Follow these steps to gather required information about POS terminal using a special utility:
- If the POS-terminal supports data transmission over Ethernet or via the COM port, download the POS Terminal Data Collection Utility at the Grundig web-site.
- Extract downloaded archive into any folder.
- Connect the POS terminal to the computer.
- Run the ProtocolLicenser.exe executable file. The Read protocol from service window opens.
- In the Log file name field specify a full path to the folder where the file with gathered info is to be saved. By default, the file is stored in the folder to which the archive with the utility is unpacked.
- If the POS-terminal is connected to the computer via COM-port, specify connection parameters in the COM tab.
- If the POS-terminal is connected to the computer via Ethernet, specify connection parameters for TCP or UDP protocol in the corresponding tab.
- Click Start to run log collection.
- Start using the POS-terminal, i.e. issuing receipts. It is highly recommended to do all the operations including Cancel, Return, etc.
Process of gathering info is displayed via the Status progress bar.
To finish log collection click Stop.
After doing all the operations on the POS-terminal, send the log file with copies of receipts to Grundig.
Important!
If the log file of POS-terminal is to be processed in software, then provide Grundig with protocol description. POS-terminal manufacturer can give this information.